⚠️ Medical Disclaimer

Last Updated: December 26, 2025

Service Provider Statement

Star Scans and Labs is a diagnostic service provider. We provide diagnostic imaging and laboratory testing services ONLY. We are NOT a medical treatment facility and do NOT provide medical advice, diagnosis, or treatment.

What We Are NOT

  • NOT a medical clinic or doctor's office – We do not provide medical consultations or treatment
  • NOT a source of medical advice – Nothing on our website is medical advice
  • NOT providing diagnosis – We provide diagnostic information only, not diagnosis
  • NOT prescribing treatment – We cannot and do not prescribe treatment or medications
  • NOT selling medicines or supplements – We only provide diagnostic services
  • NOT offering health packages – We do not offer "health screening packages" or guaranteed health benefits
  • NOT providing medical consultation via WhatsApp or phone – WhatsApp is used only for appointment coordination

About Diagnostic Reports

All diagnostic reports provided by Star Scans and Labs are provided "AS IS" for clinical reference purposes only. These reports:

  • Are based on diagnostic imaging and laboratory analysis
  • Provide diagnostic information, NOT medical diagnosis
  • Must be reviewed and interpreted by your qualified healthcare provider
  • Should NOT be used for self-diagnosis or self-treatment
  • Are for consultation with healthcare professionals only
  • Do NOT include treatment recommendations or medical advice
  • Must be discussed with your doctor before any medical decisions

Your Responsibility

  • Consult your doctor: Always discuss diagnostic results with your healthcare provider
  • Do not self-diagnose: Do not attempt to diagnose yourself based on diagnostic reports
  • Do not self-treat: Do not start, stop, or change any treatment based on reports alone
  • Seek medical advice: All medical decisions should be made with your healthcare provider
  • Follow medical guidance: Follow your doctor's advice and treatment plans

WhatsApp Communication Disclaimer

Communications via WhatsApp are limited to:

  • Appointment scheduling and confirmation
  • Appointment reminders
  • Report availability notifications
  • General service-related information

WhatsApp is NOT a medium for medical advice, consultation, or treatment recommendations. Any medical queries should be directed to your healthcare provider. We do not provide medical guidance via WhatsApp or any other communication channel.

Accuracy & Limitations

While we maintain high standards of accuracy and use advanced equipment, diagnostic testing has inherent limitations:

  • Diagnostic results are based on the quality of samples and patient preparation
  • Some findings may be incidental and require clinical correlation
  • Negative results do NOT rule out disease with 100% certainty
  • Further investigations may be recommended by your doctor
  • Results must be interpreted in clinical context by a healthcare provider

No Guarantee of Results

Star Scans and Labs makes NO guarantee regarding:

  • Health outcomes based on diagnostic results
  • Treatment effectiveness or cure of any disease
  • Prevention of any health condition
  • Quality of life improvements
  • Extended lifespan or longevity

We provide diagnostic information only. Health outcomes depend on many factors including genetics, lifestyle, medical management, and healthcare provider decisions.

Medical Emergency

⚠️ If you are experiencing a medical emergency, please:

  • Call emergency services (112 in India)
  • Go to the nearest hospital emergency department
  • Do NOT rely on diagnostic reports for emergency conditions

Third-Party Content

Our website may contain links to third-party websites. Star Scans and Labs is NOT responsible for:

Limitation of Liability

To the fullest extent permitted by law, Star Scans and Labs shall NOT be liable for:

  • Any health outcomes based on our diagnostic reports
  • Medical decisions made based on our reports
  • Any damages from misunderstanding or misuse of reports
  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities

Regulatory Compliance

Star Scans and Labs operates in compliance with:

Questions or Concerns?

If you have any questions about this disclaimer or our services, please contact us:

📧 Email: starscansandlabs@gmail.com

📞 Phone: +91-96779-20916

🏥 Address: 34, Anna Street, Chitlapakkam, State Bank Of India Colony, Chennai-600064

Your Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to this Medical Disclaimer. You understand that diagnostic reports are for clinical reference only and must be reviewed with a healthcare professional before any medical decisions.

Effective Date: December 26, 2025

This Medical Disclaimer is compliant with WhatsApp Business Policy and Indian healthcare regulations.